Coffee, Shipping & Subscription FAQs

Find answers about choosing coffee, subscriptions, shipping, and the Pillars of Valor mission.

Which coffee should I choose?

Determination is a smooth medium roast. Heroism and Tenacity offer brighter profiles; Bravery and Courage offer deeper roasts. Remembrance is water-processed decaf. Compare all six coffees.

Do you offer whole bean and ground coffee?

Our six signature bagged coffees offer whole bean, fine ground, and coarse ground options. Select the format for your brewer on the product page. We also offer K-Cup compatible coffee pods.

Can I subscribe?

Eligible products offer a 15% subscription discount. Choose the subscription purchase option and review the delivery frequency, recurring charge, and cancellation terms before checkout. Read the subscription policy.

When is shipping free?

U.S. orders of $30 or more qualify for free shipping. Available services and delivery estimates appear at checkout.

How does my purchase give back?

Pillars of Valor gives 7% of sales to the Pillars of Valor Foundation, supporting veterans, first responders, and their families. Learn how our giving works.

Where can I find order help or discuss a larger order?

Contact our team for order questions. For office coffee, fire station coffee, retail, or employee and client gifts, visit wholesale and corporate gifting.